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Technology Intern

Technology Intern

Reports to: Technology and Data Analytics Manager

Terms: Open or seasonal

Hours: 10-20 hours per week

Location: In-person at NDC offices

Compensation: Unpaid

Organizational Overview

The Neighborhood Development Center (NDC) is a non-profit, community development financial institution providing integrated business services to low-income community entrepreneurs to start and grow businesses in their own neighborhood. These businesses then enrich the economic and social fabric of the community. More information at www.ndc-mn.org.

Intern Job Summary

We are seeking a Technology Intern to support our Technology & Data Analytics Manager in managing a high volume of IT and technology-related projects. This role is an excellent opportunity for a detail-oriented, tech-savvy individual looking to gain hands-on experience in IT systems, data management, and technology infrastructure. The intern will play a critical role in optimizing NDC’s technology operations to improve efficiency across the organization.

Key Responsibilities

  • Salesforce Support: Assist with data cleanup, testing, and process improvements to enhance system functionality.
  • Website & Digital Platform Updates: Support website updates, including form integrations and platform transitions.
  • AV/IT Infrastructure & Device Management: Help set up and maintain AV/IT devices, workstations, systems, and infrastructure.
  • Cybersecurity & Data Management: Assist with cybersecurity efforts, data organization, and SharePoint restructuring.

Qualifications

  • Interest in AV/IT, data management, and technology operations.
  • Strong problem-solving skills and attention to detail.
  • Experience with Salesforce, SharePoint, or website management is a plus.
  • Basic knowledge of cybersecurity best practices is helpful but not required.
  • Ability to manage multiple tasks and work collaboratively in a fast-paced environment.
  • Programming experience (particularly with scripting languages) is a plus but not required.
  • Familiarity with both macOS and Windows systems is a plus, but not required.

Learning Outcomes

This intern will gain:

  • Hands-on experience in AV/IT project management and systems optimization.
  • Exposure to real-world technology solutions in a nonprofit setting.
  • Opportunities to work on Salesforce, website management, and cybersecurity initiatives.
  • Networking and mentorship with experienced IT professionals.
  • Technology platform integration skills.
  • Help-desk and customer service kills.

Conclusion

This internship offers a valuable opportunity to gain hands-on experience in IT systems, data management, and technology infrastructure within a mission-driven nonprofit organization. The Technology Intern will play a key role in optimizing internal systems, improving cybersecurity, and enhancing digital platforms, directly contributing to the efficiency and effectiveness of NDC’s operations.

If you are tech-savvy, eager to learn, and passionate about leveraging technology to support community development, we encourage you to apply and become part of our team!

How to Apply

Interested candidates should submit a resume and cover letter to [email protected] with the subject line Technology Intern Application. Applications will be reviewed on a rolling basis.