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Handling a Challenging Customer
October 15, 2019 @ 6:00 pm - 8:00 pm
One event on February 26, 2019 at 6:00pm
One event on October 15, 2019 at 6:00pm
One event on June 18, 2019 at 6:00pm
One event on June 10, 2020 at 6:00pm
One event on February 19, 2020 at 6:00pm
Customer service is a necessary position in most of today’s businesses and organizations. It helps companies give customers what they want and what they need. Although many customers can be difficult, with the right training, skills, and knowledge, any difficult customer can be handled appropriately and effectively. With a positive attitude, your employee can effectively deal with the most difficult customers and both parties can end the conversation satisfied.
With The Handing A Challenging Customer you will learn how engaging customers properly can benefit both the employee and customer. Effective customer service can change a company’s reputation for the better. Through this workshop, your participants will gain a new perspective on how to react to negative customers and leave the customer satisfied and as a returning customer.
Please RSVP by calling 651-379-8116 or emailing firstname.lastname@example.org.